Trading safely
Vendr helps two collectors agree a trade and finish it so that neither side can quietly back out. The trade itself stays between the two of you: Vendr never holds money, cards or parcels.
How a trade works
Trading needs a free account. Accounts are for people aged 16 and over.
Find a match
Browse trade binders, or let Vendr tell you when someone’s trade binder has a card from your wants.
Make an offer
Pick cards from both sides and add cash if you need to. Vendr shows what each side is worth, so you can both see whether it’s fair.
Agree
Counter until you’re both happy. Every version is kept, and the trade has its own chat with photos.
Finish
By mail or in person. Accepting an offer is a commitment from both of you.
Finishing a trade by mail
Ship within 5 days
After accepting, each of you ships within 5 days and marks it in the app, ideally with a tracking number.
Confirm what arrived
When the other person’s cards arrive, confirm they’re as agreed, or report a problem.
Done
If you do neither, your receipt confirms itself 14 days after the other person marked their cards as shipped.
Nobody can back out after the other side has shipped
Backing out is possible only before anything has been shipped, and only if the other person agrees. Once cards are on their way, the trade can’t be cancelled: report a problem instead.
If one of you doesn’t ship by the deadline after the other did, the trade can be marked as not completed, and that shows on the profile of the person who didn’t deliver.
Mail trades are for adults: before one starts, both of you confirm you’re 18 or over.
- Offer acceptedYou both committed · 4 Oct
- You shippedTracking added · 5 Oct
- @trainer_k shipsShip by 9 Oct
- Confirm the cards arrivedOr report a problem
Finishing a trade in person
Meet, check the cards, then finish the trade together in the app.
One of you shows a swap code
A six-digit code, with its QR code, made for this trade.
The other scans it or types it in
That completes the trade on both phones at once.
A code works once and expires after 10 minutes. After five wrong tries it stops working, and you can simply make a new one.
Let @trainer_k scan it or type it in. It works once and expires in 10 minutes.
Report it, and a person looks at it
The cards didn’t arrive, they’re not as described, they’re damaged or fake, or the other person didn’t turn up: open the trade and tap “Report a problem”.
The trade pauses
Nothing confirms or completes on its own while Vendr looks. The other person is told about the report.
Moderators decide
Vendr’s moderators review the offer, the shipping status and your chat, and may ask for photos of the cards and packaging. They decide how the trade shows on both records: completed, not completed (and by whom), or cancelled.
Accounts that break the rules
Moderators can remove content, limit features, or suspend or close an account. Vendr tells the person what it did and why, and they can ask for another look.
What Vendr can’t do
Vendr isn’t a party to your trade and never holds cards or money, so it can’t recover them. Keep the conversation in the trade chat and photos of what you send: that’s what moderators look at.
The rules, in short
Everyone on Vendr agrees to the community rules in the terms of use.
- Describe cards honestly, including condition, language and any damage.
- No fake, counterfeit or proxy cards offered as real.
- No scams, no ghosting after accepting, and no asking to be paid outside what you agreed.
- No harassment, threats, insults, or hateful, sexual or violent content.
- Use someone’s address only for the trade it was given for.
- Photos in a trade are of the cards or the parcel, nothing else.
- One account per person. Accounts are for people 16 and over, and mail trades for 18 and over.
- Reviews are honest and about the trade.
Reviews
After a trade, each of you can review the other. Profiles show completed trades, reviews from trading partners, and trades not completed.
Reporting
Report a profile, offer, message or shop from the app, including anything you believe is illegal. Moderators review every report.
Blocking
Someone you block sees nothing of yours and can’t contact you.
Tips for a good trade
Check the profile
Look at completed trades, reviews, and trades not completed before you accept.
Use tracked shipping
For anything you’d be upset to lose, send it tracked and add the tracking number in the app.
Photograph the parcel
Take pictures of the cards and the packed parcel before it goes, and keep them until the trade is complete.
Pack it properly
Sleeve and toploader each card, and pack them so they can’t move or bend.
Meet somewhere public
For in-person trades, a card shop, a show or a busy café is better than a doorstep.
Keep it in the chat
Agree the details in the trade chat. If something feels wrong, don’t ship: report it.